Solutions: Managed SLA’s

RELIABILITY, AVAILABILITY, DEPENDABILITY –
WE KNOW WHAT YOU NEED AND WE DELIVER

 
We understand what it takes to run effective IT and communications for every type of business. From small to large, effective, always-on IT support and management is crucial for any organization, and not having the necessary resources available can wreak havoc on your productivity. So why not leave it to the experts? Nu-Age Managed Services knows that your business requirements are unique, we understand what’s at stake and we guarantee to deliver. Each type of managed service requires different service level agreement (SLA) metrics, and the type of SLA you need depends on your business model.

Nu-Age Managed Services is committed to providing the highest levels of performance, reliability, and stability for our solutions and services. With 24x7x365 operations, sophisticated trouble-shooting resources and reporting capabilities, and experience with network design, our Managed SLAs meet each company’s unique business needs every time.

 
 

Our Managed SLAs promise:
  • 99.999% availability
  • 24x7x365 accessibility
  • Online support
  • Always prepared help desk

Managing your company’s IT and communications can be complicated, and it can drain your internal resources, but it doesn’t have to. From hardware, software, security, databases, desktop support, telecommunications, backup and recovery to inventory, business continuity, licensing, procurement, tracking, systems integration, audits, budgeting, and project management, Nu-Age Managed Services has the experience and the know-how to meet your needs and will tailor an SLA to your exact requirements.