Services

CHOICE.  FLEXIBILITY.  CONTROL.
WE’RE DIFFERENT – AND BETTER!

 
We understand that all client needs are not the same, so if one of our pre-structured solutions does not exactly fit an organization’s requirements, we urge clients to build one of their own by choosing from our list of services below.

Monitoring and Alerting

24x7x365 monitoring of all of your technology and telecommunications systems. We immediately alert you if any issues should arise according to your service level agreement.

24-Hour Help Desk

Our help desk is available to you 24 hours a day, 7 days a week, 365 days a year at work, at home, or while traveling.

On-site Desktop, IT, Server, Network or Telecommunications Support

We can fill your support positions with certified and experienced personnel providing guaranteed coverage.

Implementations, Deployments and Upgrades

We can build a server, deploy a completely new network, or upgrade a desktop or server-based application.

Microsoft Certified Support

We offer complete Microsoft Pay by Incident Support or custom-sized Multi-Incident Packs.

Pay-As-You-Grow Software Licensing

With our new licensing program, you now only pay for the specific programs you use as you need them, nothing more.

Design and Architecture

Our experts can help you design most any technology or telecommunications project.

IT Documentation

We can document your technology infrastructure from your network to your desktops – and everything in between.

Project Management

Receive the most experienced and expert project management for nearly any technology or telecommunications project.

Hardware and Software Sales

Nu-Age Industries, our parent company, can provide you with hardware or software from nearly any vendor.

Website and FTP Site Hosting

Utilize our redundant data centers to host your Web and FTP sites ensuring their continuous availability.

ASP Web Hosting

We can host almost nearly any application – from Microsoft Exchange e-mail, CRM to SQL Server Database Systems.

Hosted DNS

Using our redundant DNS server system, we can host your public DNS records.

Storage

SAN, NAS, iSCSI, or Fiber Channel disk(s) available for local or remote data storage.

Data Center Management

Our team of experienced data center experts can manage your data center for you.

Data Center Co-Location/Business Continuity

Clients’ servers reside in our fully complaint state-of-the-art datacenter, which includes redundant power, Internet, a/c, security. Data is now fully secured and archived in case of disaster, providing business continuity.

Training

Microsoft, Cisco, and other brand-name training classes or your own custom in-house classes.

Remote Access Systems Hosting and Management

We provide secure, fast, and reliable remote access systems for your employees and vendors.

Sarbanes-Oxley, Information Technology Auditing and Compliance

We can help you become Sarbaines Oaxley compliant, or we can simply audit your IT infrastructure.

Local and Remote Backup

Use our local (on-site) or remote (over the Internet) systems to backup your servers and desktops.

Patch Management

Utilize our industry leading patch management solution for your servers, desktops, and other patchable systems.

Managed Security

We offer complete real-time managed security – from anti-virus and anti-spyware to logging, content filtering, and more.

Logging – Log Retention and Compliance

Detailed logging of all computer and network data, including work stations, servers, and Internet usage.

Managed Messaging and Groupware

Our full-featured, all-inclusive product comes with uncompromised access to collaborative e-mail, calendaring and task sharing, contact management, distribution lists and public folders utilizing either your regular Outlook client or Outlook Anywhere.