Services
CHOICE – FLEXIBILITY – CONTROL
WE’RE DIFFERENT – AND BETTER
We understand that all client needs are not the same, so if one of our pre-structured solutions does not exactly fit an organization’s requirements, we urge clients to build one of their own by choosing from our list of services below.
Monitoring and Alerting
24x7x365 monitoring of all of your technology and telecommunications systems. We immediately alert you if any issues should arise according to your service level agreement.
24-Hour Help Desk
Our help desk is available to you 24 hours a day, 7 days a week, 365 days a year at work, at home, or while traveling.
On-site Desktop, IT, Server, Network or Telecommunications Support
We can fill your support positions with certified and experienced personnel providing guaranteed coverage.
Implementations, Deployments and Upgrades
We can build a server, deploy a completely new network, or upgrade a desktop or server-based application.
Microsoft Certified Support
We offer complete Microsoft Pay by Incident Support or custom-sized Multi-Incident Packs.
Pay-As-You-Grow Software Licensing
With our new licensing program, you now only pay for the specific programs you use as you need them, nothing more.
Design and Architecture
Our experts can help you design most any technology or telecommunications project.
IT Documentation
We can document your technology infrastructure from your network to your desktops – and everything in between.
Project Management
Receive the most experienced and expert project management for nearly any technology or telecommunications project.
Hardware and Software Sales
Nu-Age Industries, our parent company, can provide you with hardware or software from nearly any vendor.
Website and FTP Site Hosting
Utilize our redundant data centers to host your Web and FTP sites ensuring their continuous availability.
ASP Web Hosting
We can host almost nearly any application – from Microsoft Exchange e-mail, CRM to SQL Server Database Systems.
Hosted DNS
Using our redundant DNS server system, we can host your public DNS records.
Storage
SAN, NAS, iSCSI, or Fiber Channel disk(s) available for local or remote data storage.
Data Center Management
Our team of experienced data center experts can manage your data center for you.
Data Center Co-Location/Business Continuity
Clients’ servers reside in our fully complaint state-of-the-art datacenter, which includes redundant power, Internet, a/c, security. Data is now fully secured and archived in case of disaster, providing business continuity.
Training
Microsoft, Cisco, and other brand-name training classes or your own custom in-house classes.
Remote Access Systems Hosting and Management
We provide secure, fast, and reliable remote access systems for your employees and vendors.
Sarbanes-Oxley, Information Technology
Auditing and Compliance
We can help you become Sarbaines Oaxley compliant, or we can simply audit your IT infrastructure.
Local and Remote Backup
Use our local (on-site) or remote (over the Internet) systems to backup your servers and desktops.
Patch Management
Utilize our industry leading patch management solution for your servers, desktops, and other patchable systems.
Managed Security
We offer complete real-time managed security – from anti-virus and anti-spyware to logging, content filtering, and more.
Logging – Log Retention and Compliance
Detailed logging of all computer and network data, including work stations, servers, and Internet usage.
Managed Messaging and Groupware
Our full-featured, all-inclusive product comes with uncompromised access to collaborative e-mail, calendaring and task sharing, contact management, distribution lists and public folders utilizing either your regular Outlook client or Outlook Anywhere.